Kiss98 is fully committed to protecting the privacy and security of your personal data. This document clearly outlines how we collect, use, store, and protect your information as a player on our platform.
Contact our Privacy Officer for any questions regarding your personal data.
Our Commitment
All data is transmitted and stored using 256-bit SSL encryption — the same standard used by leading banking institutions.
Kiss98 has never sold and will never sell players' personal data to third parties for marketing or commercial purposes.
You have the full right to access, correct, or request the deletion of your personal data at any time.
Our identity verification process ensures only legitimate players use the platform, protecting you from identity fraud.
You can manage your communication preferences at any time and easily opt out of promotional notifications from your account settings.
Your data is retained only for as long as necessary for legal and operational purposes, then securely deleted.
Welcome to kiss98. We understand that your privacy matters greatly, and we take this responsibility seriously. This Privacy Policy explains in detail how kiss98 collects, uses, processes, stores, and protects your personal information when you use our platform.
This document applies to all users who access the kiss98 website, use our mobile app, register a player account, conduct financial transactions, or interact with any of our services. By registering or continuing to use the kiss98 platform, you agree to the terms set out in this Privacy Policy.
We encourage you to read this document carefully and contact us if any section requires further clarification. This Privacy Policy should be read together with Terms & Conditions us.
Our commitment: kiss98 has never sold, rented, or disclosed your personal data to third parties for marketing purposes without your explicit consent.
Kiss98 only collects information that is strictly necessary to provide you with a safe, fair, and efficient service. The information we collect falls into several main categories:
In certain situations, we may receive information from approved third-party payment providers for transaction verification purposes, or from recognised identity verification agencies to complete your KYC process.
| Data Type | Purpose of Collection | Retention Period |
|---|---|---|
| Identity Information | Account verification, KYC compliance | Full account lifetime + 5 years |
| Financial Data | Processing deposits and withdrawals | 7 years (tax requirement) |
| Session & Game Data | Security, fraud detection | 2 years |
| Device & IP Data | Login security, fraud prevention | 1 year |
| Essential Cookies | Core platform functionality | Until logout / 30 days |
Every piece of information we collect has a clear and lawful purpose. Here are the primary ways we use your personal data:
kiss98 does not use your data to make automated decisions that have a significant impact on your rights or interests without human involvement in the process.
Your data security is an absolute priority for kiss98. We implement multiple layers of technical and organisational protection to keep your information safe at all times:
Your data is stored in secure data centres that comply with international security standards. Although data may be stored outside Malaysia, we ensure all storage locations meet equivalent or stricter data protection requirements.
In the event of a security incident involving your personal data, kiss98 is committed to notifying affected players within the timeframe required by applicable law, and to taking immediate remedial action.
Kiss98 does not sell, rent, or disclose your personal data to external parties except in the following limited and controlled circumstances:
All third parties we work with are bound by confidentiality and data protection obligations that meet or exceed our own standards. We do not permit any third party to use your data for their own marketing purposes.
The kiss98 platform uses cookies and similar tracking technologies to deliver a better user experience and ensure the security of your session.
You can manage or disable non-essential cookies through your browser settings. Please note, however, that disabling certain cookies may affect platform functionality and your gaming experience.
As a kiss98 player, you have the following rights regarding your personal data. We fully respect and facilitate the exercise of these rights:
You have the right to request a copy of all personal data we hold about you at any time.
You may request the correction of any inaccurate or incomplete data in your account.
You may request the deletion of your personal data, subject to legal obligations that may prevent full erasure.
You may object to the processing of your data for direct marketing purposes at any time without penalty.
You may request your data in a machine-readable format for transfer to another platform if needed.
You may request a restriction on the processing of your data while an investigation or dispute is ongoing.
To exercise any of the rights above, please contact our privacy team at [email protected]. We will process your request within 30 working days. In complex cases, this period may be extended up to 60 days with prior notice to you.
In the course of platform operations, your data may be transferred to and stored on servers located outside Malaysia. When such transfers occur, kiss98 ensures an adequate level of protection by implementing appropriate safeguard mechanisms, including:
The kiss98 platform is exclusively for individuals aged 18 and above. We do not knowingly collect any personal information from minors. Should we discover that a minor's information has been collected inadvertently, that data will be deleted immediately and the account in question will be terminated.
If you believe a minor has registered an account on our platform, please contact us immediately at [email protected] so that appropriate action can be taken without delay.
Important: Parents and guardians are encouraged to use parental control software to prevent children from accessing online gambling sites.
Kiss98 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our operational practices, legal requirements, or service improvements. Any significant changes will be communicated to you via:
Your continued use of the kiss98 platform after changes are published constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.
If you have any questions, concerns, or wish to exercise any of your privacy rights, our team is ready to assist. You can contact the kiss98 Privacy Officer through the following channels:
We take every enquiry and complaint seriously and are committed to providing a satisfactory response within the promised timeframe. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in your country.
Thank you for trusting kiss98 with your personal information. We are committed to maintaining that trust through transparent and responsible privacy practices.
Information related to your playing habits is used internally to help us identify players who may need responsible gaming support. This data is not disclosed to third parties and is used solely to protect your wellbeing.
Responsible Gaming